COTTONWOOD HEIGHTS, Utah -- There were mixed feelings about how the roads were cleared by Cottonwood Heights' TerraCare Monday.
Some felt they did a terrible job ad others felt it was too early in the storm to tell.
"No more excuses, let's do something about it and get this problem fixed," said Alyssa Fereday of Cottonwood Heights about the street in front of her house, still piled with snow 18 hours after the storm started.
"That's the way it goes up here. If you live on the bench, you're going to get a lot more snow," said Ben Peterson.
Peterson lives a few blocks away from Alyssa and believes the city is doing just fine clearing the roads.
In 2013 Cottonwood Heights switched from using county plows to using a city contractor called TerraCare. The mayor admitted the first winter did not go well.
Last year, there were not many heavy snow days, making Monday's storm the first real test.
"I think we do every bit as good a job as when it used to be county trucks," said City Manager John Park.
Park understands the frustration, but points to the city taking a pro-active approach this time around. He says plows started at 11 p.m. Sunday and are working around the clock.
Fourteen TerraCare plows are on the roads, four others have been contracted to help.
"Just have patience," said Park, warning that smaller residential streets and cul-de-sacs may not be clear until 12 hours after the snow stops falling.
"We'll just have to wait and see," said Duane Whiting who lives on one of those low priority cul-de-sacs.
Despite problems in the past, Whiting is being patient for now.
"Well this is the first storm and I can't pass judgement on them this year," he said.
On the city's Facebook page, not everyone is as patient. Many calling on the city to drop TerraCare and go back to county plows.
"Before it wasn't a problem but now it is," said Fereday, who hopes her car doesn't get stuck again Tuesday, forcing her to miss work for a second day.
If you have concerns about your street, the city asks you call them at 801-944-7071.
