Dough pours in for pizza delivery guy after ‘belittling’ at car business caught on camera

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WARNING: The video above, originaly posted on YouTube and then on LiveLeak, contains usages of profanity. Viewer discretion is advised.

By Stephanie Gallman


(CNN) — Seven dollars multiplied by empathy on an online fundraising page equals more than $11,000 for a pizza delivery guy who received an apology for how he was treated at a Massachusetts business.

The sales manager of a Westport car dealership has apologized “for the actions” of employees caught on camera “belittling” the delivery driver. The conversation in an office focused on whether the driver believed he had received a tip or should have made change for the order.

“We will [sic] like to apologize for the actions that led to this situation, this embarrassing video gone viral on the Internet, was not released by any employee of F&R Auto Sales,” Gary Batista, sales manager for the business, said in a statement provided to CNN.

A GoFundme.Com page set up by a woman who saw the video had raised $11,500 for the driver by Thursday night.

The situation began Saturday, when Palace Pizza delivery guy Jarrid Tansey delivered $42 worth of pizzas and drinks to the dealership. He was paid $50 in two $20s and two $5s, said Palace Pizza manager Adam Willoughby.

When he returned from the delivery, someone from the car dealership called Willoughby, asking for the driver to return with change — roughly $7 and some coins.

The video begins when Tansey returns to the dealership with the money.

Upon handing over the change to a man seated behind a desk, Tansey can be heard saying, “It just doesn’t make sense why you’d hand me a bill that you were just gonna have me drive back here to give you back anyway.”

The man says to Tansey, “I gave you everything they gave me so we would get the correct change.”

The two go back and forth a few more times, neither giving up his position.

“I’m not mad, I just had to waste my resources coming back here,” Tansey says as he starts to leave.

The man says to Tansey, “The manager apologized once for you, do you want him to apologize again for you?””

Tansey responds, “You got your $7 back, so the world is right now.”

One female employee follows Tansey out of the office, saying to him, “Out the door before I put my foot in your a**,” which prompts her co-workers to erupt in laughter.

That woman’s employment has since been terminated, according to Batista’s statement. One of those involved was not an employee, he said.

The video ends after another man, also using expletives, instructs his colleague to get Tansey’s “owner and manager” on the phone.

“I want him fired,” he says.

Amanda Rogers, a former waitress, was so moved after seeing Tansey’s video on LiveLeak, she called the pizza shop to find out the driver’s name so she could send him a check.

“For them to call him back over money he should’ve received anyway,” Rogers said, “I decided to take it one step further.”

“Why not get the kid more than he deserves?” she said.

Rogers set up the fundraising page for Tansey. It’s entitled “Get Jarrid his tip money!”

Many are leaving donations in $7 increments, the amount Tansey drove back to return to the dealership. One commenter wrote, “You are a good example of someone treating people the way you want to be treated.”

Rogers, who was a stranger to Tansey and his wife before this all started, said she hopes the response would prove that, “people are actually nice out there.”

The video, seemingly shot by a stationary surveillance camera, was initially posted on YouTube with the headline “irate pizza driver.” It has since been made private, and it’s unclear who posted it, though Batista said in his statement the person is not an employee of F&R Auto Sales and had no authorization to do so.

Batista said the owner and proprietor plan to offer Tansey a cash donation, though his statement doesn’t specify how much or whether they’ve spoken to the driver.

Willoughby said the son of the owner of the dealership stopped by Palace Pizza on Wednesday to offer an apology in person.

Willoughby said the response at Palace Pizza has also been overwhelming.

“It’s been tough to make pizzas with all the calls we’ve taken,” he said.

CNN’s Justin Lear and Phil Gast contributed to this report.

™ & © 2015 Cable News Network, Inc., a Time Warner Company. All rights reserved.


  • preplinks

    I think it is wonderful that people reached out to this man who was treated badly by the pack mentality at the dealership, however there are soooo many people on go fund me with life and death issues it makes me wish more people would respond to them as well

  • Phil

    How about firing the clown who wanted to get the pizza guy fired?

    Don’t these people know how far down the food chain they are. Most people would rate car sales trolls well below pizza drivers.

  • Jackie Martin

    I have done this man’s job. It is not easy, but, it is a job. The man did those lazy people a service and should not have been belittled or mistreated. I am incensed that this happened to him and surprised by the callousness of his customers. Those “customers” should all have to work his job for a few days. Wading through snow, heat, rain with his arms laden with pizza and sodas to only get this kind of treatment. Good for the driver for not losing his temper.

  • Jeremy

    This has blown up on LiveLeaks, they have been calling the car dealership for days, I doubt this company will stay in business for much longer. They have awoken a beast, most of whom are in positions much like this delivery driver, and they are out for vigilante internet justice.


    I think the owner should be sure to fire everyone involved for sure … he (the owner) seems to have done the right thing and should not lose customers. Just be more careful when hiring … Scrupulous car salesmen have a tough job with the stigma without these a**holes representing them. Glad this driver got it “paid forward”. )))

  • brendow

    Takes a certain kind of person to be a used car salesman! That lady needs a foot in her mouth maybe it will help get her a new job

  • rosie

    every single person in that office should get fired. they were bullies, acting high and mighty over $40 worth of pizza.

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