Mom upset, says daughter’s accident in store led to ‘humiliation’ on Facebook

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HOLT, Mo. – A mother is upset, claiming her 2-year-old daughter’s accident at a Dollar General store led to humiliation on Facebook.

Samantha Sargent said she is proud of her daughter who is recently potty-trained.

She said every now and then Railyn will have an accident and that is to be expected.

According to WDAF, Sargent said one of those accidents happened Monday at their local Dollar General store.

Sargent said they were shopping and Railyn had an accident so she cleaned up hear daughter and bought her some new underwear.  dollar-general accident girl

Sargent told WDAF her daughter was only wearing a shirt and her new underwear when they went to check out because her shorts were wet.

“The lady just started ringing us up, she didn’t really say anything to us until we were almost finished,” Sargent told WDAF. “That’s when she got to the open package of underwear. That’s when she said that she wasn’t properly dressed for a public place and was completely rude and disrespectful, and she humiliated us.”

This compelled Sargent to take to social media asking for feedback.

The mother said the Facebook conversations encouraged her to speak with the store manager.

Sargent said she expected a call back from the manager but got an upsetting Facebook response instead.

Sargent said she read the post and became enraged.

“The biggest part of it was I’m a mom, and that’s my baby, and you don’t talk about my child. That’s a feeling that only a mother can understand,” she said.

The maddened mother said she complained to the corporate office and said she will never go back to the store.

A Dollar General representative sent this response:

Dollar General strives to provide customers a respectful, welcoming and pleasant shopping experience with friendly customer service. The recent incident at our store in Holt is not reflective of our mission of Serving Others and we sincerely apologize for any inconvenience this unfortunate situation may have caused. We are providing additional training to our store associates in Holt to reinforce our company policies regarding customer service and look forward to the opportunity to serve this customer again soon.

MORE: See more on this story from WDAF

10 comments

  • Emily

    Why didn’t she buy her a little pair of shorts as well? There are a lot of sexual predictors in this world, and she should have been dressed properly. Dollar General has cheap clothing, a pair of shorts should have been purchased as well. Just a way for someone to make a name for themselves or a buck….so sad

    • Josh

      Are you serious? Predators aren’t wandering around the dollar store just waiting for that one kid who happens to be in their underwear. She’s two years old. There’s nothing wrong with toddlers being in varying stages of dress. They’re babies.

  • gigi

    at least mom took time to get baby out of wet clothes instead of waiting to get home.i applaud the mom.cashier should b e fired for the way she acted and posting, look how some adults dress in stores nothing said about them. pick on a 2 year old why not . mom i would of done same thing at least i know my baby was dry .

  • Bob

    Sounds like anouther bogus story like the one about the girl kicked out a McDonald’s because of scars on her face. The 2 year old in this story isn’t mentally scarred for life, and mommy out to be able to get some money from fools gullible enough to believe it.

  • Joce

    what’s it any difference than a bathing suit bottom.. Covers the same stuff as under wear last time I checked!!!!!!!!

  • dave

    im leaning toward agreeing with you and bob. that and the title to this story is misleading the title makes it sound like the humiliation came from facebook but as far as i can tell this mom initiated the conversation on facebook and (i didnt know you could do this… im not on facebook and dont know much about it) complained to the store using facebook. it would have been much better to use the contact us option on most stores websites.

  • Robert Kelley

    It is my understanding that you said – “she humiliated us, This compelled you to take to social media asking for feedback. – Your the one who put it on facebook, the store was just responding to your post, so whats your Beef-About, if there is any humiliation towards you and your daughter on Facebook your the one who started the ball rolling.

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