Director of Utah 911 agency resigns amid embezzlement probe

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SALT LAKE CITY -- The agency that maintains Utah’s 911 system stated Friday one of their employees and a family member allegedly used agency credit cards fraudulently to the tune of more than $1 million over the course of several years.

The Utah Communication Authority stated the employee in question has been fired, a civil lawsuit has been filed, and police are investigating the alleged case of embezzlement for criminal charges.

According to affidavits filed in court, the two women admitted to taking around $1 million. The employee is identified in the affidavit as Patricia Nelson and the family member, her daughter, as Crystal Evans.

Both have agreed they owe the state $2,328,000 when you factor in the $1 million alleged embezzlement, along with $578,000 in pre-judgement interest and $750,000 in punitive damages.

The agency says the employee and family member improperly used credit cards for fraudulent activity. Nelson, formerly an administrative assistant to the executive director, also allegedly manipulated credit card statements in order to conceal the fraudulent use.

Documents state some of the charges included more than $6,000 for a trip to the Bahamas, as well as hundreds swiped at stores like PetSmart, Michaels, Ulta, Nordstrom and Toys R Us.

The Bahamas charge was reportedly done through PayPal, and Nelson said she accidentally gave her daughter a UCA credit card for that expense.

In Nelson's signed admittance, she said she started using UCA credit cards for personal expenses as early as 2005.

She told investigators she and Evans used up to five different UCA credit cards for purchases.

Residents in Nelson's neighborhood said she has been a great neighbor and that she and her husband have led a modest life in their Sandy home since the 80s.

"Just normal people, just the normal every day life," Nicholas Young said.

He grew up across the street from Nelson, and also knew Evans because they grew up together. He and other neighbors were shocked to learn of the allegations against Nelson and Evans.

"Mind blowing," he said. "It's a shock when you hear something like that from someone that's good people. It's hard to wrap that around."

FOX 13 News got a hold of Nelson, who deferred us to her lawyer. Lawyers for the state have not returned calls.

UCA has hired a new, independent accounting firm on an interim basis to handle all financial matters. The Executive Director has also resigned.

West Valley City Police Department is investigating the case.

The Office of the Utah State Auditor confirmed to FOX 13 News they were in the process of conducting an audit, but they said they could not offer any further comment at this stage.

According to the press release, the UCA is an independent agency of the State of Utah that is primarily responsible for operating and maintaining public safety radio networks, managing Utah’s 911 program and enhancing and supporting emergency communications throughout the state.



    That’s our money they stole. I hope these criminals go to prison and that all their possessions are sold to help recover some of the stolen money. How about a name for this ex-employee and their family member?


        The original story didn’t furnish the names and said the loss was $800,000. I’m unable to comment on information that wasn’t previously provided. Hopefully you understand TODDG.

      • Anotherbob

        Haha TODDG doesn’t understand that story’s update after people start commenting, everyone point and laugh.

    • CherylMSmith

      MMy best friend’s step-aunt makes $87 hourly on the computer using his Facebook Account. She has been out of work for nine months but last month her paycheck was $12968 just working on the computer for a few hours….
      >>>>>>>>>> Check This Special-Work-At-Home…

  • Mike Alleman

    Exactly how does one steal 2.3 M in 7 years without raising an eyebrow? $388,000 a year? Ridiculous!


    Why did Fox News change the amount stolen from $800,000 to $2.3 million in the space of 1 hour?

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