Cell and phone land lines restored in Tooele County after fiber optic line cut

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TOOELE COUNTY, Utah — Cell phones and land lines within Tooele County have been restored after outages Monday evening, according to Tooele County authorities.

The cause of the outage is a cut fiber optic line, said Joe Dougherty, spokesman for the Utah Office of Emergency Management. It is unknown how many residents are currently affected.

Officials say a construction crew accidentally cut the lines, and they anticipate service to be back on between 10 and 11 p.m.

Dougherty said Sprint and Verizon are working. AT&T is trying to get back online. Some Verizon customers are reporting they don’t have service.

Any phone with a dial tone is able to make a 911 call, Dougherty said. Emergency calls are being handled by Utah Valley Dispatch.

More information will be provided as it becomes available.


  • Lou

    They might now know, but I do… in fact, I have a picture of it. Reckless driver took down a power pole right across the street from my son’s shop (Rick Hall Auto Body). Guess there’s no option to include a photo here.

  • Nic

    Stansbury Verizon is extremely patchy at best must be catching a faraway tower but in tooele city, Verizon is still out

  • Nic

    It also sounds like the kid who accidentally cut the cable while at work has been fired. Info came from a family member of a friend of a friend so take the Intel for what it is, a rumor at best

  • bob

    T-Mobil and AT&T are both down. I’ve heard Verizon is down too, but I don’t know. I don’t know about land lines, but Comcast phones and internet are fine.

    I remember when a backhoe operator did this in Park City several years ago. He was fired instantly. Repair bill was in the neighborhood of a quarter million dollars. EVERY equipment operator knows you don’t dig a hole without having Blue Stakes mark the utilities, so there is no excuse for not doing it. (It doesn’t even cost anything.) What’s more, fiber optic lines are covered with concrete just for extra warning. You really have to work to cut one. Let’s HOPE he’s fired.

  • bob

    Still no T-Mobil at 12:40 am.

    Their repair estimates sound very optimistic to me. I’ve seen this before. And my daughter works for T-Mobil. They were told, at her store, that it would be after noon TOMORROW before service is restored. Based on my experience that is a more reasonable estimate.

    People were coming into her store all day screaming at her because their phones don’t work. Can you imagine? I don’t know how some people are able to dress themselves without help.

    • bob

      I also heard that Tooele County emergency workers’ communications were non-functional. At least some of them. But take that with a grain of salt. There is already a hoax circulating among school kids in Tooele that schools will be closed to tomorrow, ostensibly due to “events occurring worldwide.” Ain’t Facebook fun? Some of my daughters’ more ditzy friends are convinced this is the Apocalypse. (Not being able to text probably IS, to them.)

      What if some poor kid is driven to such desperation that they crack open a BOOK? The horror! The horror……

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