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MLS Cup tickets bought with leaked code invalid

Posted at 11:03 AM, Nov 27, 2013
and last updated 2013-11-27 13:49:01-05

SANDY, Utah -- Real Salt Lake took to Twitter Tuesday night to let fans know that MLS Cup tickets purchased through Ticketmaster with a leaked code would be canceled.

According to RSL, the leaked code was declared invalid by Sporting Kansas City and Ticketmaster, and all tickets bought with it would not be honored.

RSL told fans via Twitter that Ticketmaster would email them Wednesday to explain the situation and give a timeline for refunds.

The following statement was released by Major League Soccer Wednesday:

For the first 16 years of MLS history, the MLS Cup was played at a neutral site. It was a format that worked in the formative stages of the League. But after ongoing discussions with our Clubs, players and fans, MLS moved to a competition-based Cup format that provides the higher-seeded Club the opportunity to host the League championship. This change provides the host club, their players and fans, with a special and memorable opportunity to celebrate a season-long achievement in their home market.

As part of this format change, in conjunction with our clubs, a policy was created to provide the visiting Club an allocation of 1,000 tickets for distribution to its staff, players, partners and fans. The visiting club determines how they will allocate this block of tickets to their various constituents.

Real Salt Lake will announce how they will allocate their 1,000-ticket allotment later today.

Earlier this week, a limited number of RSL fans gained access to a secure link that had been established solely for Sporting Kansas City season ticket members to purchase MLS Cup tickets. Because RSL fans were not authorized to use this link, the purchase orders were not fulfilled.